Refund Policy
Refund Policy – TicketToHome.com
Effective Date: September 2024
Last Updated: October 18, 2025
1. General No-Refund Policy
All ticket purchases made on TicketToHome.com are final, non-refundable, and non-transferable once successfully purchased and entered into a lottery draw.
2. Exception – Lottery Cancellation
Refunds will only be issued if a lottery draw is canceled by Ticket To Home Ltd for any reason. In such cases, all eligible ticket purchasers will receive a full refund of the ticket price paid.
3. Non-Refundable Situations
Refunds will not be issued for:
- Change of mind
- Failure to win
- Disqualification
- Incorrect details
- Delays that do not result in cancellation
4. Contact Information
For questions regarding this policy, please contact us:
- Email: itsupport@tickettohome.com
- Website: https://www.tickettohome.com